A Letter To: Museums

Even museum buildings look impressive and knowledgeable.

Even museum buildings look impressive and knowledgeable.

 Dear Museums,

I had the very great pleasure of visiting The Natural History Museum (dinosaurs!) and Science Museum (Space travel!) in London today. While I had an unbelievable time, I just have a few issues with the experience which I’m sure you’d be interested in hearing. Because what major establishment doesn’t want to hear about the mild annoyance of a single patron?

The problem was that I spent much of the time feeling like a giant. I still imagine myself to be roughly 13 or 14 most of the time. I’m not sure I’ve grown up terribly much since then, despite the development of breasts and the ability to feed myself beyond tim tams and two-minute noodles. It always shocks me to be surrounded by tiny little people the height of my knee who see me as the same age as their parents. So it’s not very fair to be hating on children just for existing, but existing in the vast herds as are at your average museum are enough to make any non-real-grown-up go mad.

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How Not To Be A Jerk: When You Call Customer Service

As many of you will know, I work in a busy call centre. It’s mostly incoming calls and they are mostly service related. The majority of calls are pleasant and straight-forward and as a rule, I enjoy my job. However, as with all jobs that deal closely with the public, sometimes you find yourself having to apologise to and be especially nice to the less lovely customers of your business. I’ve done some maths and here is a little list of things that would make my job 157% easier and more pleasant. Yeah, I said maths but I do a communications degree, I never promised it would be accurate maths. Continue reading